The debt collection agency

The debt collection company Inkasso-Team AG

Our debt collection team has been active since 2014. Some of our employees have been in the business for almost 20 years. The video dates from 2017; there have been several updates since. See a current video company presentation here.

Our debt collection company continues where others stop!

In contrast to conventional debt collection agencies, we are the right partner, e.g. when

• the debtor has disappeared
• tries to thwart legal debt collection
• hides income and assets
• behaves unruly
• is a professional debtor
• or is even criminal
• it is an international debt collection case (i.e. not only German-speaking countries, but worldwide)

This is where conventional debt collection agencies and lawyers reach their limits. Thanks to thorough research, on-site presence and persistent, creative measures, our debt collection team achieves results. Our success rate in the years 2014 – 2022 was 74.7 %.

Professional debt collectors

Our debt collection team consists of a core team of experienced debt collectors. You will get to know the staff members who handle your case personally. For their protection and for understandable tactical reasons, we do not publish our employees on the website. In addition, we have freelancers and cooperation partners, such as lawyers, computer specialists, etc., who complement the team and solve special tasks. We also work with conventional debt collection agencies (Inkassobüro Deutschland, Inkassobüro Schweiz, Inkassobüro Österreich) and with debt collection lawyers in all three countries. Sometimes legal debt collection and direct debt collection have to be pursued in parallel.

Professional direct debt collection must be executed by a well-rehearsed team in which different skills are combined. Lone fighters are out of place. The advantage for you as a client is that a whole team takes care of your case. One of us is in charge and reports to you.

Loyal to our customers

Costs & Deposit

Reputable debt collection companies require a deposit, because collecting debts and default damages is time-consuming and sometimes risky. Moreover, we take on debt collection cases for an unlimited period of time. The billing model in our debt collection company works similarly to that of a lawyer, to whom you normally pay an advance on costs, which he offsets against his services. The advance payment is also a guarantee for you that we will work hard on the case (and not just cherry-pick cases, as dubious debt collectors sometimes do).

Unlike other debt collection agencies, the amount of the deposit depends on the expected workload of your case. It varies between 5% and 15% of the amount of the claim.

Indicative down payment and success commission

Collection costs according to expected expenditure

The down payment when placing the order depends on the claim sum,  the geography and teh complexity).  This gives you the certainty that you only pay our debt collection agency for the effort actually required. In order for our debt collection agency to be able to provide you with a quotation for the amount of the down payment, we need the information and the most important documents relating to your debt collection case. Please note: The down payment will be refunded or offset against the success commission.

Regular progress reports

Thanks to regular reports from our debt collection agency, both in verbal and written form, you are always up to date on your debt collection case. The rhythm depends on the case processing and can vary from weekly to monthly. The reports of our debt collection agency are based on the internal logbook of each case, in which all activities are recorded.

Fees only in case of success

A fee is payable in case of success (money recovery). The deposit will be refunded to you by our debt collection agency or offset against the success fee. This means you can be sure that the full debt collection costs will only be incurred if we have actually recovered money for you. A fair deal! Please note that if the processing time exceeds 6 months, the deposit will be forfeited. But don’t worry: we are contractually obliged to continue working without interruption. This is because we take on cases for an unlimited period of time. If our logbook (project statement) shows a negative balance, this does not bother us, as this will be offset or exceeded by the success fee if we are successful. Please understand that no reputable debt collection agency can work free of charge or on a purely success-based basis.

We would like to point out that if processing takes more than 6 months, the deposit is used up. But do not worry: we continue to work because we take on cases for an unlimited period of time (contractually guaranteed). If our logbook (project accounting) slips into the red, we do not bother. After all, if we are successful, this will be compensated for or exceeded by the success commission.

Please understand that no reputable direct debt collection company can work for free or on a purely contingency basis.